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Job Title: Investor Services Manager
Location: Cork
Position Type: Full Time
Ref: EH080135
Remuneration: 50000-60000
Date Added: 06-02-2018
Last Updated: 06-02-2018

Description:
Responsibilities:

Resolve investor transaction enquiries escalated by Supervisor or Administrator
Ensure all aged items on Transfer Agency bank reconciliations are resolved timely
Resolve complex AML/KYC documentation issues in conjunction with Compliance department MLRO where required
Review Investor Transactions, Redemption Payment Schedules, review and release wire transfer payments
Ensure investor reporting is provided efficiently
Ensure client reporting is completed efficiently and is in line with agreed client expectations
Handling calls from investors
Identify areas for improvement in processes, personnel and structure for discussion with Director
Establish and maintain effective working relationships with the NAV, QA and Compliance departments
Review annual fund audit requirements
Ensure all investor audit requests are responded to
Manage multiple client relationships ensuring constant liaison with both the client and the relevant NAV manager ensuring consistency and clarity of service
Manage investor services recruitment, training and performance evaluations
Review documentation upon initialization of new clients

Experience: Minimum of 5 years’ experience working in a hedge fund administration firm with at least 3 of those at Supervisor level is required.
Desirable Experience: Hedge funds experience preferred

Job Classification

Categories: Funds
Funds -> Fund Administration/Custody
 

Contact Details

Posting Company: Quest Recruitment
Contact Name: Evelyn Hanlon
Apply For This Job: Click Here
Company Profile: If you are interested in making this position yours, please contact Evelyn on 01 676 0505, or click apply below

Voted Best in Practice Accounting & Finance 2017, 2015, 2013 & 2012, Quest is a team of experienced and professional Financial Recruiters dedicated to recruiting Financial Services Professionals. Our reputation for consistent delivery and extensive industry knowledge is second to none. We continue to look to the future; striving to improve continuously on our quality of service and passion for delivery


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