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Job Title: AML Supervisor - Perm
Location: Dublin
Position Type: Full Time
Ref: LD2699
Pay range: N.A./Neg
Date Added: 05-07-2018
Last Updated: 05-07-2018

Full-time permanent position for an AML Supervisor to join a brand new team within a global financial services institution based in Dublin 2.

The Role:

Ensure all tasks, including the handling of calls and queries, are completed accurately and timely, with customer service excellence being a priority.

Resolve or escalate client issues promptly and support the resolution as necessary.

Ensure all investor communications prepared or reviewed by you are accurate and written to a highly professional standard.

Proactively identify and, with your manager, act on opportunities to improve processes to meet the changing requirements of our clients, to improve efficiency, or to reduce risk.

Ensure that specialist knowledge relating to the team is kept current and disseminated as appropriate and be aware of possible future developments and trends.

Ensure an awareness of and adherence to the key TA controls at all times.

Ensure the team procedures are operationally sound with an emphasis on risk reduction and regulatory compliance; ensure procedures are in place for all tasks and are adhered to.

Act as an effective team player, supporting and being supported by your team.

Promote a positive working environment and be a positive influence on the team.

Foster an environment where team members are developed, trained and mentored to bring them to a high level of expertise and service skills, making use of the Training resources provided.

Act as a point of escalation for team members or colleagues and assist with queries; manage these to resolution, with the support of team management if required.

Show willingness to assume additional tasks in order to share workload within team, and deputise for your manager if required.

Monitor individual and team performance and provide regular feedback throughout the year to any direct reports


Good understanding of anti-money laundering requirements and ability to assess investor documentation to determine if it is sufficient to meet requirements

Team oriented and enthusiastic

Excellent communications skills

Knowledge of Transfer Agency functions

Excellent administrative and business support skills, with the ability to multi-task

Excellent working knowledge of MS Office suite, especially Excel

Proactive and able to work independently and as part of a team

Typically candidate will have 4-5 years’ experience in a similar environment, including at least 1-2 years’ experience in a supervisory capacity.

Job Classification

Categories: Legal & Compliance

Contact Details

Posting Company: Quest Recruitment
Contact Name: Louise Delaney
Apply For This Job: Click Here
Company Profile: If you are interested in making this position yours, please contact Louise on 01 676 0505, click apply below

Voted Best in Practice Accounting & Finance 2017, 2015, 2013 & 2012, Quest is a team of experienced and professional Financial Recruiters dedicated to recruiting Financial Services Professionals. Our reputation for consistent delivery and extensive industry knowledge is second to none. We continue to look to the future; striving to improve continuously on our quality of service and passion for delivery.

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