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Job Details

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Job Title: Customer Success Manager - Relationship Management - Treasury
Location: Dublin
Position Type: Contract
Ref: LMCC021139
Remuneration: ‬55000 - ‬65000
Date Added: 02-11-2018
Last Updated: 02-11-2018

The Company:

My client, is a small and growing Irish FinTech software business. They provide cloud and web based technologies to help large organisations ($Multi-billion revenue) to manage their day-to-day treasury, cash and liquidity management. Their varied client base includes FMCG Businesses, Engineering, Technology, Media, Automotive, Oil & Gas among others

The Role:

Currently experiencing a period of growth and owing to new business wins, my client are seeking to hire a ‑Customer Success Manager”. You will be responsible for managing client relationships post signature, the primary point of contact for customers to ensure they are getting optimal value from the software.

Your day to day will encompass such things as;

Onboarding of new clients
Proactively engaging with clients, managing the relationship and improving their activity and engagement with the platform
Understanding client needs and using this information to assist the technology teams in new product development and enhancement

Required Skills: About You:

You will have a proven track record in a client facing role within a Cash Management or Treasury team. You’ll be enthusiastic, positive, have a client centric approach and enjoy engaging with people over the telephone and face to face on a daily basis. You’ll have experience in managing the relationship with corporate clients who although not overly demanding, do require a certain level of sensitivity. Of course, being a clear communicator.

Finally, you should have an interest in technology and FinTech with the desire to stay on top in industry trends.

Job Classification

Categories: Funds
Accountancy -> Financial Services

Contact Details

Posting Company: Quest Recruitment
Contact Name: Larry McCowen
Apply For This Job: Click Here
Company Profile: If you are interested in making this position yours, please contact Larry McCowen on 01 676 0505, click apply below

Voted Best in Practice Accounting & Finance 2017, 2015, 2013 & 2012, Quest is a team of experienced and professional Financial Recruiters dedicated to recruiting Financial Services Professionals. Our reputation for consistent delivery and extensive industry knowledge is second to none. We continue to look to the future; striving to improve continuously on our quality of service and passion for delivery.

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