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Job Title: Business Intergration Manager
Location: Dublin
Position Type: Full Time
Ref: EH765476
Remuneration: €85000 - €95000
Date Added: 02-11-2018
Last Updated: 02-11-2018

Description:
My client, a prestigious global custodian bank, now require a Senior Business Integration Manager for their Dublin 2 base.

Role Overview:

The Business Integration Team ensures successful integration and on-boarding of new clients or products as part of provider transitions or selections. The Business Integration Manager acts as a senior leader for global management and direction of the Business Integration team, reporting to the Business Integration Department Head in Change Management.

The Manager will provide senior support and oversight for our most complex and/or large client on-boarding engagements and is the expected to be the primary escalation point between clients (and other third parties) and my clients internal Service Delivery community.

The Manager ensures that my client forms a strong first impression of the client experience and is an active owner of issues resolution and team adherence to strong best practices for project direction.

The Business Integration Manager is expected to stay closely connected to the €new and different€ and the impact on my clients capabilities with regard to new demands and changes to service models, investigating and escalating challenges to senior managers throughout the Service Delivery and RE Pillars.

The position will have responsibility for managing staff across multiple locations and will set and direct strategic deliverables for the department in partnership with the Department Head.

1. Project Management/Leadership

Ensure appropriate capture of project pipeline and manage relevant staffing needs for the Business Integration team. Manage resource planning and assignment(s) to projects; develop/follow policies on utilization metrics for staffing.
Oversee global team engagements and act as the team€s escalation point.
Ensure team members are driving for resolution of project deliverables and assist them with resolving conflicts, disputes and major issues.
Ensure proper oversight of the four phases of a client on-boarding event (Discovery, Planning, Execution, Day 2 Handover).
Lead and/or direct status conversations with Steering Committees to provide updates to my clients senior management and the Client on project implementation status by work stream.

2. Management of the New & Different

Ensure team is cognizant of potential client capability challenges (servicing, technology, general readiness) exposed by the new and different and that such events are escalated to project sponsors.

3. Client Servicing

Act as senior management interface and/or escalation point with both internal and external clients during all phases of key projects.

Required Skills: Requirements:
BS/BA degree preferably in a business, finance, or accounting related concentration and/or equivalent work experience; MBA/graduate degree is preferred
10+ years related work experience
Financial Services industry knowledge and experience required
Strong background in Custody, Fund Accounting, Fund Administration, Transfer Agency or Relationship Management / Client Service support areas preferred;
Comprehensive understanding of the key roles assumed by Custodians, Fund Accountants, Fund Administrators, and Transfer Agents expected

Job Classification

Categories: Funds
Banking
Accountancy -> Financial Services
 

Contact Details

Posting Company: Quest Recruitment
Contact Name: Evelyn Hanlon
Apply For This Job: Click Here
Company Profile: If you are interested in making this position yours, please contact Evelyn on 01 676 0505, click apply below

Voted Best in Practice Accounting & Finance 2017, 2015, 2013 & 2012, Quest is a team of experienced and professional Financial Recruiters dedicated to recruiting Financial Services Professionals. Our reputation for consistent delivery and extensive industry knowledge is second to none. We continue to look to the future; striving to improve continuously on our quality of service and passion for delivery.


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